Terms of service
Overview
This website is operated by AuraLuxe. Throughout the site, the terms “we”, “us”, and “our” refer to AuraLuxe. By visiting our website and/or purchasing products from us, you engage in our Service and agree to be bound by the following Terms of Service.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.
1. Eligibility
By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence.
You agree to provide current, complete, and accurate purchase and account information for all transactions made through our store.
2. Products
We make every effort to display product images, descriptions, and colors as accurately as possible. However, actual colors and appearances may vary depending on your device settings.
We reserve the right to modify or discontinue products without prior notice.
3. Orders
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to:
- Suspected fraudulent transactions
- Pricing errors
- Product availability issues
- Violation of these Terms
Once an order has been processed, cancellation requests may not be possible.
4. Pricing & Payments
All prices displayed on our website are shown in the selected currency and may change without notice.
Customers are responsible for any applicable taxes, customs duties, import fees, or other charges required by local authorities.
Payment information provided must be accurate and authorized by the cardholder.
5. Shipping
We ship internationally from China.
Estimated delivery times are provided for reference only and are not guaranteed.
AuraLuxe is not responsible for delays caused by:
- Customs inspections
- Shipping carriers
- Weather conditions
- Public holidays
- Other circumstances beyond our control
Risk of loss and title for purchased products pass to the customer upon delivery to the shipping carrier.
6. Returns & Refunds
Returns and refunds are governed by our Returns & Refunds Policy.
By placing an order, you agree to the terms outlined in our return policy.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, and designs, is the property of AuraLuxe and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
8. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of any third-party websites.
Your use of third-party services is at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, AuraLuxe shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or services.
Our total liability shall never exceed the amount paid by the customer for the applicable order.
10. Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in our Privacy Policy.
11. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms of Service at any time.
Changes become effective immediately upon posting to the website.
Continued use of the website constitutes acceptance of any changes.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
AuraLuxe
Email: support@starlightaura.com
Business Address:
Room 31-5, Building 13,
Xianwai City Garden,
Liangjiang New Area,
Chongqing, China